NURS FPX 4010 Assessment 4 Stakeholder Presentation

Name

Capella university

NURS-FPX 4010 Leading in Intrprof Practice

Prof. Name

Date

Stakeholder Presentation

Esteemed leadership, welcome to my presentation today. My name is ______, and I am a baccalaureate-prepared nurse. Today’s presentation concerns a significant organizational challenge: the ineffective interdisciplinary communication and collaboration observed in City General Hospital. This presentation aims to provide an overview of the identified issue, discuss the critical role of an interdisciplinary approach to address the concern, summarize the proposed interdisciplinary plan, and elaborate on the successful implementation and evaluation. 

Organizational Issue

Interdisciplinary collaboration is teamwork resulting from the coordination among individuals from several disciplines. When working together to achieve common objectives and forming effective alliances, these individuals lead to positive team outcomes (Warren & Warren, 2023). Safe and effective patient care and positive patient outcomes are directly proportional to effective interdisciplinary collaboration and effective communication. However, healthcare organizations have recently faced a significant challenge of ineffective interdisciplinary collaboration and communication.

This problem manifests when professionals from different disciplines, such as doctors, nurses, and administrative staff, fail to work together and produce positive patient and organizational outcomes. Several risk factors are associated with inadequate interdisciplinary collaboration, such as poor organizational support, lack of shared vision, minimal interprofessional communication, power dynamics, and lack of clear role division (Degu et al., 2023). Since the challenge includes an interprofessional team, an interdisciplinary approach is essential to provide comprehensive patient care, reduce medical errors, especially communication gaps, and efficiently address patient-related healthcare challenges. 

NURS FPX 4010 Assessment 4 Stakeholder Presentation

As organizational leaders in City General Hospital, this issue is relevant for you to improve patient outcomes. Effective collaboration and communication enhance positive care experiences and satisfaction, ultimately addressing their complex health needs (Kaiser et al., 2022). Similarly, addressing the substantial challenge of interdisciplinary collaboration is vital to enhancing staff satisfaction, regulatory compliance, and operational efficiency.

Delayed treatment and inconsistent care delivery, suboptimal patient outcomes, inadequate patient safety, and increased healthcare costs are some potential consequences of inadequately addressing the issue. The hospital may face several regulatory and legal implications, demeaning its position in the healthcare sector. Thus, the issue is relevant and important to be addressed using the interdisciplinary plan. 

Relevance of an Interdisciplinary Team Approach

Utilizing a multidisciplinary team approach is imperative for addressing the issue of ineffective collaboration and communication in healthcare. An interdisciplinary approach gathers professionals from different fields, cultivating a collective mindset that offers diverse perspectives and expertise (Bendowska & Baum, 2023). The interprofessional team for this evidence-based plan comprises hospital administrators, ED supervisors, health educators, healthcare professionals, and IT specialists. Each team member will perform various tasks within their domains. 

While leaders and administrators are crucial to the project’s approval and efficacy monitoring, ED supervisors are responsible for identifying the areas for improvement in staff collaboration and communication, scheduling interprofessional training days to encourage maximum participation, and fostering a culture of open and accessible lines of communication.

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Besides, they are responsible for setting up resources for training initiatives. Health educators are indispensable to creating and delivering successful interprofessional training. IT professionals are vital to integrating technology into educational programs, and healthcare professionals, well-known change agents, will carry out the plan professionally to enhance healthcare practices through effective coordination and communication. 

This collaborative approach is appropriate for ensuring patients receive holistic care through a well-coordinated healthcare team. With open lines of communication among team members, communication gaps are minimized, reducing the chances of medical errors and improving coordination (Tiwary et al., 2019). By leveraging the expertise of each team member, an interdisciplinary approach augments operational efficiency, leading to improved patient outcomes and reduced healthcare costs and, ultimately, achieving the goal of enhanced collaboration and communication. 

Evidenced-based Interdisciplinary Plan 

The plan for City General Hospital is a two-branched approach, a structured communication model and the introduction of interprofessional education (IPE). The communication model establishes open and accessible communication channels, promotes shared decision-making and implements regular interdisciplinary meetings. The plan enhances multidisciplinary collaboration and communication to deliver comprehensive, patient-centered care.

The literature supports IPE as well-known for promoting collaboration among team members, enhancing patient care quality, minimizing medical errors, lowering hospital readmission rates, and eventually reducing healthcare costs (Zechariah et al., 2019). Moreover, effective teamwork and adequate communication methods are imperative for preserving patient safety and quality of care.

NURS FPX 4010 Assessment 4 Stakeholder Presentation

The structured communication approach introduced in our plan improves coordination and minimizes the communication gaps among the interprofessional teams, reducing the risk of errors and preserving patient safety. However, there is a crucial need to provide sufficient training to interprofessional team members regarding communication protocols (Dietl et al., 2023). By employing regular team meetings, shared decision-making, and promoting open lines of communication, the plan aims to improve information exchange and create a supportive environment where professionals from different disciplines can collaborate and communicate effectively.

The success of this plan is dependable on several factors. Leadership commitment to supporting the IPE and integrating structured communication is domineering. Besides, sufficient training is required for the interprofessional team to understand collaborative principles, accept the contributions of each team member, and display collaboration in their practices (Boivin et al., 2021). Moreover, adequate resources and a positive environment are essential for smooth operations and reduced conflicts, contributing to the plan’s success. 

Implementation of the Plan

A change management model is integrated to implement the plan successfully. The plan-do-study-cycle (PDSA) is a repetitive method that helps organizations run pilot projects and bring improvements on a larger scale. A study presents a real-life example of PDSA’s effectiveness in improving the quality of patient care and operational efficiency among nurses through effective collaboration and teamwork (Pan et al., 2022). In the context of our interdisciplinary plan, we aim to integrate the PDSA model as follows: 

1. Plan: We initially established a leading team from each interprofessional discipline, as mentioned before. The team is responsible for determining the areas where effective collaboration and communication are required among the ED staff. Moreover, we instrumented an outline regarding the introduction of IPE and structured communication model, which includes the required resources, role division, and specific objectives for each milestone. For example, the resources required for IPE are multimedia, handouts, booklets, and personal readings, whereas for communication protocols and regular team meetings, we require meeting rooms, whiteboards, and stationery. 
2. Do: During the implementation phase, the team works together to implement strategies on a smaller level, fostering team dynamics. For example, within the ED department, we will introduce IPE and communication protocols for a specific staff group, including physicians, nurses, therapists, laboratory experts, and department heads. This small-scale execution assists in identifying modification areas and additional support that the project may require for large-scale implementation (Malmqvist et al., 2019). 
3. Study: In the next step, the team collaborates to analyze the outcomes of the do phase, identify further areas of improvement, and make necessary adjustments to ensure that the plan is adequate for large-scale implementation. Through this stage, we will evaluate the interdisciplinary plan, which helps bring changes in the Act stage and ensure successful implementation throughout the department. 

Resource Management

Implementing the plan requires effective strategic resource allocation and management. Effective management of human resources includes strategic planning and fostering a collaborative culture. It is essential to define clear roles and responsibilities, ensuring that individuals understand their valuable contributions and respect each other opinions (Gil-Garcia et al., 2019). Regularly assessing staff workload and addressing their burnout provides the necessary support, which is essential for interprofessional teams to work efficiently. Another critical aspect of managing human resources is staff well-being and recognition, which is essential to value their input and enhance participation in the project. For example, the leaders can appreciate small milestones and recognize staff efforts through bonuses and fringe benefits. 

On the other hand, to manage financial resources, we must perform meticulous budgeting, prioritize initiatives based on risk-benefit analysis, and foster cost-effective practices such as leveraging existing resources. Allocating funds judiciously, for instance, on training programs and technological upgrades, will lead to long-term positive benefits for the team and the organization. Highlighting transparency and accountability in financial reporting through continuous monitoring and feedback allows the organization to prevent unnecessary expenditures. These financial management approaches support sustainable improvements, enhancing team collaboration and communication.

Evaluation

To evaluate the success of the interdisciplinary collaboration and communication improvement project, it is imperative to utilize evidence-based criteria. An important metric for the project evaluation is key performance indicators (KPIs). KPIs are vital to provide specific information for leaders to precisely evaluate the plan’s success (Varela et al., 2023). The KPIs specific to our project are patient satisfaction rate, rate of medical errors, and staff satisfaction and engagement in patient care.

Moreover, quantitative evaluation methods help to analyze the degree to which the plan was successful and assist in improving strategies for future projects (Smith & Hasan, 2020). Such methods include staff surveys and assessments, which are meaningful in determining staff perception of interdisciplinary collaboration and efficient operations. Based on proven research, the criteria should align with the SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals framework to ensure a comprehensive and evidence-based project evaluation. 

Conclusion

To conclude my presentation, I want to emphasize the importance of addressing the significant challenge of ineffective interdisciplinary collaboration through interdisciplinary plans. This plan includes implementing interprofessional education and a structured communication model, executed using the plan-do-study-act change management model. Interprofessional team coordination is essential and relevant to addressing the issues and managing resources for successful implementation. Lastly, an effective and robust evaluation framework is necessary to ensure continuous monitoring and ongoing improvements in the plan for long-term effects and sustainability. 

References

Bendowska, A., & Baum, E. (2023). The significance of cooperation in interdisciplinary health care teams as perceived by Polish medical students. International Journal of Environmental Research and Public Health, 20(2), 954. https://doi.org/10.3390/ijerph20020954 

Boivin, N., Ruane, J., Quigley, S. P., Harper, J., & Weiss, M. J. (2021). Interdisciplinary collaboration training: An example of a preservice training series. Behavior Analysis in Practice, 14(4), 1223–1236. https://doi.org/10.1007/s40617-021-00561-z 

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Degu, T., Amsalu, E., Kebede, A., & Adal, O. (2023). Inter-professional collaboration and associated factors among nurses and physicians in specialized public hospitals, the northwest, Ethiopia: Mixed method multi-centered cross-sectional study. BMC Health Services Research, 23, 286. https://doi.org/10.1186/s12913-023-09200-5 

Dietl, J. E., Derksen, C., Keller, F. M., & Lippke, S. (2023). Interdisciplinary and interprofessional communication intervention: How psychological safety fosters communication and increases patient safety. Frontiers in Psychology, 14. https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1164288 

Gil-Garcia, J. R., Guler, A., Pardo, T. A., & Burke, G. B. (2019). Characterizing the importance of clarity of roles and responsibilities in government inter-organizational collaboration and information sharing initiatives. Government Information Quarterly, 36(4), 101393. https://doi.org/10.1016/j.giq.2019.101393 

Kaiser, L., Conrad, S., Neugebauer, E. A. M., Pietsch, B., & Pieper, D. (2022). Interprofessional collaboration and patient-reported outcomes in inpatient care: A systematic review. Systematic Reviews, 11(1), 169. https://doi.org/10.1186/s13643-022-02027-x 

Malmqvist, J., Hellberg, K., Möllås, G., Rose, R., & Shevlin, M. (2019). Conducting the pilot study: A neglected part of the research process? Methodological findings supporting the importance of piloting in qualitative research studies. International Journal of Qualitative Methods, 18, 160940691987834. https://doi.org/10.1177/1609406919878341 

Pan, N., Luo, Y. Y., & Duan, Q. X. (2022). The influence of PDCA cycle management mode on the enthusiasm, efficiency, and teamwork ability of nurses. BioMed Research International, 2022, 1–7. https://doi.org/10.1155/2022/9352735 

Smith, J. D., & Hasan, M. (2020). Quantitative approaches for the evaluation of Implementation Research Studies. Psychiatry Research, 283, 112521. https://doi.org/10.1016/j.psychres.2019.112521  

Tiwary, A., Rimal, A., Paudyal, B., Sigdel, K. R., & Basnyat, B. (2019). Poor communication by health care professionals may lead to life-threatening complications: Examples from two case reports. Wellcome Open Research, 4, 7. https://doi.org/10.12688/wellcomeopenres.15042.1

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Varela, T., Zamorano, P., Muñoz, P., Rain, C., Irazoqui, E., Sapag, J. C., & Tellez, A. (2023). Evaluation of the implementation progress through key performance indicators in a new multimorbidity patient-centered care model in Chile. BMC Health Services Research, 23, 439. https://doi.org/10.1186/s12913-023-09412-9 

Warren, J. L., & Warren, J. S. (2023). The case for understanding interdisciplinary relationships in health care. Ochsner Journal, 23(2), 94–97. https://doi.org/10.31486/toj.22.0111 

Zechariah, S., Ansa, B. E., Johnson, S. W., Gates, A. M., & Leo, G. D. (2019). Interprofessional education and collaboration in healthcare: An exploratory study of the perspectives of medical students in the United States. Healthcare, 7(4), 117. https://doi.org/10.3390/healthcare7040117